Purchased a wrong JoyCoins package [OBT]

Modified on Sat, 19 Apr at 4:36 PM

If you purchased a standard package but wish to upgrade to the OBT package that includes the JoyPoints bonus, please create a ticket and wait for our response. 


We have decided to credit your respective JoyPoints bonus closer to the game's launch if you have not made a purchase of a package of the same value within the OBT store page according to our rules. 


You will be able to see the updated JoyPoints balance shortly, close to the launch, directly in your GnJoy account. 


Remember that during the OBT period, you can purchase 1 JoyCoins package with bonuses of each quantity (example: buy 1 package of 2,025 JC + 1 package of 4,000 JC)!


Create a ticket



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