What Are the Best Practices to Keep My Account Safe?

Modified on Fri, 23 May at 8:43 AM

Your account is your most valuable treasure in Midgard — protecting it is essencial!

Here are some best practices every adventurer should follow to stay safe, avoid scams, and keep everything running smoothly:

1. Use strong and unique passwords

Create passwords with a mix of uppercase, lowercase, numbers, and symbols
Avoid obvious passwords like “ragnarok123” or “password123”
Never reuse passwords from other websites or games

Tip: Use a password manager to help keep track securely

2. Enable OTP (One-Time Password) verification

Whenever possible, activate login verification using temporary codes
This adds an extra layer of protection to your account
Prefer using authenticator apps (like Google Authenticator) instead of SMS

Even if someone gets your password, the OTP keeps your account safe

3. Never share your account

Avoid sharing your account with friends or family
Even people you trust can accidentally cause issues
If something happens due to account sharing, support may not be able to help

Your account is personal and non-transferable

4. Watch out for suspicious links or messages

Don’t click on offers or rewards that aren’t from official channels
Be careful with websites that look like the official one (phishing scams)
Messages with urgency like “your account will be banned” are usually scams

Always check if the URL starts with www.gnjoylatam.com

5. Keep your account info up to date

Use a valid and accessible email address
Update your details if you change devices or phone numbers
This helps with account recovery in case of lost access

6. If something feels off — report it!

Take screenshots of any suspicious messages or links
Write down the player name, site, or channel involved
Send all the info through our official support channel: Submit a ticket

Your report can help protect other players too!